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SpaceX· 2 min read

Starlink: free service through Sept 12 after Colombia quake

Starlink is giving free service through September 12 to customers in earthquake-hit parts of Colombia and deploying terminals for emergency response.

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Starlink is offering free service through September 12 for new and existing customers in areas hit by the magnitude 7.4 earthquake in western Colombia. The company also said it is deploying terminals to support emergency response agencies and restore connectivity where ground networks are down.

The official post points readers to a Starlink support article for the relief window. Local and international reports put the quake on August 10, with a rising death toll and damage concentrated in western departments. Free connectivity is a short, time-boxed ops response, not a permanent price change for the whole country.

This matches a pattern Starlink has used after other disasters: open a temporary window, pair it with agency deployments, and point to a support page instead of a long marketing thread. Prior examples on the desk include wildfire SMS backup in Spain and other emergency activations. Each case is local and temporary; eligibility still depends on the published support terms.

Confirmed: free service through September 12 for customers in the quake-affected area, plus Starlink deployments for emergency response, per the August 11 Starlink post and linked support article.

Not confirmed from that post alone: exact department list on every device path, how long agency deployments stay in the field, or total terminals shipped.

Watch for updates on the support article, carrier or government notes on access, and whether the free window is extended past September 12.

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